Q: What do I do if I purchased FTM 2019 from an unauthorized seller?Ī: We suggest returning your copy for a refund, then purchasing an authorized copy (you can use the links above). We also offer DVD and USB editions of FTM 2019 from our online store as well as through our international resellers - My History in the UK, Gould Genealogy in Australia and Mentis in New Zealand. You should also click here for important information on how to make sure you're receiving our emails. If you haven't yet signed up or can't find the email, simply sign up for our newsletter on you'll get an email back shortly after with more information. If you're already on our mailing list, you may have received an email from us with the subject line "HAPPY BIRTHDAY - FAMILY TREE MAKER 30TH!" which contains links to the offers. See below for more information.Ī: If you're completely new to Family Tree Maker and haven't owned a previous edition, you can find more information including our online store at If you're upgrading from FTM 2017 or an earlier edition of Family Tree Maker, we have upgrade discounts available. Please note that we cannot provide updates or support for unauthorized copies of our software, or any assurance that the software will not damage your tree or your computer. If you're interested in purchasing Family Tree Maker 2019, it's important to make sure that you are buying an officially licensed copy which may only be obtained either directly from Software MacKiev or one of our two approved international resellers.
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